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Saudi SkillUp: Empowering Growth Through World-Class Learning Solutions

As a premier provider of educational and professional development services, Saudi SkillUp stands at the forefront of transformative learning in Saudi Arabia and across the Middle East. We specialize in impactful customer service, leadership and management exellence, and modern business communication, by delivering customized training programs that seamlessly integrate global best practices with deep regional insights.

Our commitment to excellence makes us a trusted partner for businesses, government entities, and individuals alike.

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Smart Solutions Designed around your goal

Customer Excellence Solutions

Leadership Solutions

Modern Business Communication Solutions

In Demand Soft Skills Solutions

  • Conflict Resolution Skills
Global Trend: With diverse, hybrid workplaces, conflict management is highly in demand.
  • Presentation & Public Speaking Skills
Global Trend: Clear, confident communication is essential for leadership, pitching, and negotiations.
  • Time Management & Productivity
Global Trend: Efficiency and work-life balance are priorities in fast-paced environments.
  • Sales & Negotiation Skills
Global Trend: Vital in competitive markets where persuasion, trust, and consultative selling drive success.
  • Business Etiquette & Professional Image
Global Trend: Professional presence, grooming, and etiquette remain critical for credibility.
  • Adaptability & Resilience
Global Trend: Agility is vital in today’s rapidly changing business world.
  • Critical Thinking & Problem Solving
Global Trend: Employers demand staff who analyze, innovate, and act decisively.
  • Communication & Collaboration
Global Trend: Clear communication across cultures and remote teams is vital.
  • Emotional Intelligence
Global Trend: Recognized as a top leadership and teamwork skill worldwide.
  • Customer-centric Mindset
Global Trend: Customers value experience over price or product. Personalization, speed, empathy, and digital tools are now critical.

The Skillup Way

Our Approach

Our method follows clear steps to ensure smooth and effective program delivery. By aligning with your specific goals, we enable participants to achieve measurable results—driving growth and excellence at all organizational levels.

1. Discover

Identify skill gaps and analyze training needs.

3.Deliver

Identify skill gaps and analyze training needs.

5. Sustain

Identify skill gaps and analyze training needs.

2. Design

Identify skill gaps and analyze training needs.

4. Evaluate

Identify skill gaps and analyze training needs.

Partnering with the best to deliver excellence

Gamification & Simulations

Learn through real-life scenarios and game-based practice.

Advisory & Customized Solutions

Get Solutions crafted with precision to match your organizational priorities.

Expert Knowledge, Local & Global

Learn knowledge that connects the world to your reality

Real-World Challenge Projects

Turn learning into action by solving practical problems.

Achieve KPI Excellence

Develop practical skills that translate into measurable business impact

Smart Assessments & ROI Tracking

Measure learning outcomes with assessments, feedback, & ROI insights.

Accredited Global & Local Credentials

Gain credentials respected within and across global industries

The SkillUp Methodology

  • Flexible Learning
On-site or virtual delivery, tailored to each organization’s needs.
  • Inclusive Communication

Delivered in English with Arabic support for cultural relevance and wider reach.

  • Saudi & Global Insights
Case studies from Saudi Arabia and worldwide, enriched with best practices.
  • Vision 2030 Alignment

Training that builds workforce readiness, supports Saudization, and drives innovation.

  • Modern Learning Methods

Engaging through gamification, simulations, projects, and coaching.

Our Experts:

Our Consulting Partners 

Fayez Naved

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Ahmed I. Ansari   
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Khalid Saeed Khan:
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Mohammad Saad  

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Empowering success across MENA through local expertise and global reach

Discover

Identify skill gaps and analyze training needs.

Design

Co-create customized and collaborative training programs.

Deliver

Implement learning through blended, engaging methods.

Evaluate

Track outcomes and measure impact at multiple levels.

SKILLUP STORIES & MARKETPLACE

The Essence of Customer Service: Enhancing the Experience and Elevating Careers

In our modern fast-paced world, customer service often becomes the make-or-break factor in our experiences with businesses.

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When customer experience becomes unforgettable; hear one of our trainer’s real-life moments that made all the difference.

Lately, I’ve been thinking about how much more customers value memorable experiences rather than just quick transactions.

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Proven and Trusted

Amir, Netlogix Technology consultant

Saudi-skillup has been one lucky find for us. There are many training companies out there but they surely know how to partner with companies according to their needs. They have excellent instructors. Our team received training from Sam, and the trainees enjoyed the experience, which also helped them enhance their skills. We’re excited to continue working with them to keep raising the bar.

Fayez Naved, Al Subaee Holidays

We took the Industry specific customer service training from Saudi-skillup for our Travel agency. Their team took their time to understand our specific challenges. The training was interactive and customized to our daily operations. Topics like managing inquiries were covered very well. Highly recommended for any business looking to upscale their employees’ skills.

FAQ’s

What kind of customer service training does this institute provide?

We offer comprehensive training for various aspects of customer service, including communication skills, handling difficult customers, problem-solving techniques, and email etiquette. Our training is designed to help individuals excel in customer service roles.

To register, visit the homepage and fill out the registration form with your details. Once you submit, you will receive a confirmation email with payment instructions.
After registration, you will receive an email containing our bank account details. Complete the payment, and share a copy of the payment receipt with us via email. Your enrollment will be confirmed once we verify the payment.
After your payment is confirmed, you’ll receive an email with detailed information about the start date, schedule, and mode of training. We conduct our sessions online for accessibility and convenience.
If you have any queries during the training program, you can email our support team at info@saudi-skillup.com, and we’ll assist you promptly.
Yes, upon successful completion of the training program, you will receive a certificate accredited by local as well as internationally recognized organizations.

Request a Call Back

The answer to your doubts is just a click away! Simply fill in your details in the form, and we will get in touch with you shortly.

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Fayez Naved

Years of Experience: 14+ years

Quality performance starts with a positive attitude!” Fayez Naved lives by this belief by blending financial insight, marketing strategy, and sales execution to deliver results.

With over 14 years in sales, marketing, and business management across travel, tourism, and hospitality, he has built a reputation as a strategic, customer-focused leader.

As Sales Director at AlSubaee Holidays, Fayez drives growth, marketing, and client engagement, positioning the company as a key player in Saudi Arabia’s tourism sector. In partnership with Saudi SkillUp Business Solutions, he applies his expertise to training, workforce readiness, and service excellence aligned with Vision 2030 goals.

His consultancy approach equips teams with the skills, mindset, and customer-first focus needed to excel in Saudi Arabia’s rapidly evolving tourism and hospitality sectors.

Career Highlights

  • 11+ yearsas Sales & Marketing Director at AlSubaee Holidays, driving tourism growth.
  • 5 yearsas Marketing Executive, leading customer acquisition.
  • Early career in finance & HRat Omega World Travel and IHG Hotels.
  • Expertise in sales strategy, marketing, and client engagement.
  • Skilled at merging finance, sales & business managementinto practical solutions.

Education

  • BA Honours in Business Management (Finance & Sales)– University of Westminster, UK
  • Foundation Degree– David Game College, UK

Ahmed I. Ansari

Years of Experience: 15+ years

With over 15 years of experience in digital transformation, unified communications, and strategic business development, Ahmed I. Ansari has built a career defined by technology leadership, innovation, and market growth. His journey includes senior roles across global technology firms such as Westcon (Strategic Account Manager – MENA), Genesis Integration (Product Manager), and leadership positions as Co-Founder & CEO of NEXTECH Services FZCO, Sales Leader EMEA at Trident MEA Technologies LLC, and Managing Partner at Netlogix Information Technology in Dubai.

Currently, as a Partner Consultant with Saudi SkillUp Business Solutions, Ahmed brings his deep expertise in IT, digital strategy, and business growth to support clients in aligning training programs, digital transformation initiatives, and workforce readiness with Saudi Arabia’s Vision 2030 goals.

Career Highlights

  • Expert in digital transformation & IT consultingacross MENA & GCC
  • Proven success in strategic partnerships & enterprise growth
  • Deep expertise in unified communications, networking & cloud solutions
  • Championing workforce innovation & tech-driven trainingaligned with Vision 2030

Education

  • Master of Business Administration (MBA), International Marketing– Coventry University, UK
  • Bachelor of Engineering (B.E.), Electronics Engineering – Sir Syed University, Pakistan

Khalid Saeed Khan:

Years of Experience: 20+ years

With 20+ years of experience in travel, tourism, and business development, Khalid Khan has built a career defined by strategic partnerships, client success, and market growth. His journey includes 13 years with Amadeus IT Group, 5+ years with TBO Holidays, and currently Business Development Manager at Travel Destination Solutions (TDS) in Jeddah and Makkah, where he drives strategic alliances and supports Saudi Arabia’s Vision 2030 tourism transformation goals.

Partnering with Saudi SkillUp Business Solutions, Khalid brings his deep industry expertise to strengthen organizational training strategies and workforce development initiatives.

Career Highlights

  • Proven expertise in business development & market expansion
  • Strong background in strategic partnerships & client engagement
  • Extensive knowledge of travel & destination management solutions
  • Supporting workforce readiness & service excellence in line with Vision 2030

Education

  • Bachelor of Science (B.Sc.)– University of Karachi, Pakistan
  • Computer Engineering– A.M.I.E., United Kingdom
  • Diploma in Computer Engineering– CFC, Tokyo, Japan
  • Specialized Diploma in Computer Networking (SDC) – Net’s Institute, Pakistan

Mohammad Saad:

Years of Experience: 18+ years

With 18+ years in technology sales, cloud solutions, and digital transformation, Muhammad Saad Ansari has worked with global leaders like Oracle and Microsoft, driving enterprise growth and digital innovation across the Middle East.

At Oracle UAE, he leads Cloud Platform Sales (IaaS & PaaS) for financial services and professional sectors. Previously, he spent 10+ years at Microsoft Gulf in senior sales and channel roles, delivering transformation for leading enterprises. He also managed channel sales at PAS, expanding strategic partnerships across the region.

As a Partner Consultant with Saudi SkillUp, Saad leverages his expertise in enterprise sales, cloud transformation, and FinTech to support Vision 2030 with training, digital initiatives, and workforce readiness.

Career Highlights

  • 5+ years at Oracle UAE – leading cloud sales across FSI & services.
  • 10+ years at Microsoft Gulf – corporate, territory & channel sales leadership.
  • 2 years at PAS – channel expansion across the Middle East.
  • Advisor to startups in Climate Tech & FinTech.
  • Proven wins with Landmark Group, Meraas, and Dubai Parks.

Education

  • S. in Computer Engineering – Sir Syed University of Engineering & Technology, Pakistan