Advanced Customer Service Techniques

Duration: 1 day intensive /  2- day part time

– Handling Difficult Customers
– Problem-Solving and Conflict Resolution
– Emotional Intelligence in Customer Service
– Upselling and Cross-Selling Skills

**Customer Loyalty Programs**


– Designing and Implementing Loyalty Programs
– Measuring Loyalty Program Effectiveness
– Enhancing Customer Engagement Through Loyalty Programs

These courses can be tailored to the specific needs of the Saudi Arabian market and can incorporate local cultural nuances and business practices to ensure maximum relevance and effectiveness.

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