Digital :
– Online Customer Support
– Using Social Media for Customer Service
– Live Chat Support Techniques
– Managing Customer Service Emails
Multichannel Customer Service
– Telephone Customer Service
– In-Person Customer Service
– Managing Multiple Customer Service Channels
Customer Service Technology
– CRM Systems and Customer Service
– Leveraging AI and Automation in Customer Service
– Data Analysis for Customer Insights
These courses can be tailored to the specific needs of the Saudi Arabian market and can incorporate local cultural nuances and business practices to ensure maximum relevance and effectiveness.